How to Answer: HRM-635 Needs Assessment, Job Analysis & Job Description Assignment
HRM-635 Needs Assessment, Job Analysis & Job Description Assignment
During this course, you will develop materials that support the human resource process from acquiring, developing, and leveraging on employee strengths. This project is broken into four separate assignments due in Topics 2, 3, 5, and 7.
In this assignment, conduct a needs assessment and develop a job description for your current organization or a preapproved organization that you have access to interact with. If you are not currently in an organization, inform your instructor of the organization you will use to complete this project. The instructor must approve your selection before you begin your assignment and you must have the ability to observe employees and functions within that organization.
Part 1 – Needs Assessment and Job Analysis
Observe and assess the state of your current organization or another preselected organization. A needs assessment is necessary to identify areas for potential growth, both at the employee and organizational levels. If you are not in a position to look holistically at your organization, you can focus on a department or team within the organization. Use the “HRM-635 Needs Assessment and Job Analysis Matrices” template to complete this assignment. You are required to analyze required core functions, department or employment needs, jobs or tasks, and current/required trainings in order to complete these matrices and prepare for the next part of this assignment.
Part 2 – Job Description
Once your needs assessment is complete, you are required to select an existing position in your organization and develop a one-page, professionally formatted, and detailed job description for that position that is informed by the findings of the needs assessment. It is recommended that you take the time to conduct a job analysis and observe current employees in the selected positions to accurately depict the knowledge, skills, abilities, and other characteristics that must be incorporated into the job description.
If you are unable to observe, do your best to accurately depict the specific functions of the job. Incorporate any new job roles you feel should be added to the position based on your findings. Make sure the job description is based on the needs and available resources of the organization and that it adheres to all applicable labor laws.
- Cite and reference a minimum of two scholarly sources with one being the textbook.
- Submit the completed “HRM-635 Needs Assessment and Job Analysis Matrices” template and the one-page job description as two separate deliverables.
- APA style is not required, but solid academic writing is expected.
- This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
- You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Step-by-Step Guide: HRM-635 Needs Assessment, Job Analysis & Job Description Assignment
Step 1: Get Instructor Approval (If Needed)
- If you’re not currently employed, select an organization where you can observe employees in person — not just research online.
- Email your instructor with the organization name, your access level, and which department you plan to focus on.
- Do not begin until you receive written approval.
Step 2: Understand the Two-Part Deliverable
You will submit two separate documents:
- The completed HRM-635 Needs Assessment and Job Analysis Matrices template
- A one-page job description (professionally formatted)
Step 3: Conduct Organizational Observation
Before touching the template, spend time in your organization (or a specific department) doing the following:
- Shadow employees to see what tasks they actually perform day-to-day
- Interview managers or team leads about gaps, challenges, and goals
- Review any existing job descriptions, org charts, or performance reviews if accessible
- Note recurring problems such as turnover, skill gaps, unmet targets, or training deficiencies
- Focus on one department if a full organizational view isn’t possible
Step 4: Complete the Needs Assessment Matrix
Open the template and fill in the Needs Assessment Matrix with four columns:
- Department Core Function(s): What is the department’s main purpose? (e.g., Customer Service: handle client inquiries and resolve complaints)
- List of Jobs or Tasks of Department: Break down specific roles and the key tasks within them (e.g., Customer Service Rep: answer calls, log tickets, escalate issues)
- Current Department or Employee Needs: Based on your observation, what is missing? Think about skill gaps, staffing shortfalls, communication breakdowns, or process inefficiencies
- Current Trainings / Required Trainings to Meet Needs: What training currently exists? What new training would address the identified gaps? (e.g., conflict resolution training, software system onboarding)
Step 5: Complete the Job Analysis Matrix
The Job Analysis Matrix focuses on one specific position you’ll use for Part 2. Fill in three columns:
- List Tasks, Duties, and Responsibilities: Be specific. Use action verbs (e.g., “coordinates scheduling,” “analyzes data,” “supervises staff of 5”). Base this on your direct observation.
- List Knowledge, Skills, and Abilities (KSAs): What must someone know or be able to do to perform this role well? (e.g., proficiency in Excel, knowledge of HIPAA regulations, ability to multitask under pressure)
- Other Core Competencies and Education: Include soft skills (communication, leadership), certifications, and minimum education requirements (e.g., Bachelor’s in Business, 2+ years of experience)
The template notes say you can modify the categories — feel free to add rows or rename columns to better fit your organization.
Step 6: Select a Position for the Job Description
- Choose an existing position from the department you assessed
- Ideally, pick a role where you observed a clear gap or growth opportunity — this strengthens the connection between your needs assessment and the job description
- Consider adding new responsibilities to the position based on your findings
Step 7: Write the One-Page Job Description
Structure your job description professionally using these standard sections:
- Job Title and Department
- Job Summary (2–3 sentences on overall purpose of the role)
- Key Responsibilities (6–10 bullet points based on your job analysis matrix)
- Required Knowledge, Skills, and Abilities (drawn directly from your matrix)
- Education and Experience Requirements
- Working Conditions / Physical Demands (if applicable)
- Compliance Note: Ensure the description aligns with labor laws — no discriminatory language, ADA-compliant language where needed, and FLSA classification (exempt vs. non-exempt) if relevant
Keep it to one page. Use clean formatting: consistent fonts, clear headings, and professional tone.
Step 8: Incorporate Scholarly Sources
- Cite a minimum of two scholarly sources — one must be your course textbook
- Sources should support your needs assessment methodology, job analysis approach, or KSA framework
- Use solid academic writing (APA style is not required, but proper grammar, structure, and attribution are expected)
- Weave citations into the body of your matrices template where relevant, not just as a reference list
Step 9: Review the Assignment Rubric
Before finalizing, check your work against the rubric:
- Is the needs assessment fully completed with all four matrix columns addressed?
- Does the job analysis clearly identify KSAs and competencies?
- Is the job description one page, professional, detailed, and connected to your findings?
- Are two scholarly sources cited, including the textbook?
- Is the writing clear, academic, and free of errors?
Step 10: Submit to LopesWrite + Course Portal
- Submit the two documents separately — do not combine them into one file
- Run both documents through LopesWrite for originality review before submitting
- Use the LopesWrite support articles in Class Resources if you run into technical issues
Quick Summary Checklist
✅ Instructor approval secured (if needed)
✅ Organization/department observed in person
✅ Needs Assessment Matrix completed (all 4 columns)
✅ Job Analysis Matrix completed (all 3 columns)
✅ One position selected with new roles incorporated if needed
✅ One-page job description written and formatted professionally
✅ Two scholarly sources cited (including textbook)
✅ Labor law compliance checked
✅ Rubric reviewed
✅ Both files submitted separately via LopesWrite
Rubric Criteria
Needs Assessment
Criteria Description
- Paper includes needs assessment and areas for potential growth.
5. Target
24 points
- A comprehensive needs assessment is included and well developed. The needs assessment addresses areas for potential growth and includes multiple examples from each area analyzed.
4. Acceptable
20.88 points
- A detailed needs assessment is included and complete. The needs assessment addresses areas for potential growth and includes at least one example from each area analyzed.
3. Approaching
18.96 points
- A needs assessment is included and complete but minimally addresses areas for potential growth.
2. Insufficient
17.76 points
- A needs assessment matrix is included but is incomplete or lacks detail.
1. Unsatisfactory
0 points
- A needs assessment is not included.
Job Analysis
Criteria Description
- Paper includes job analysis and ties to the needs assessment information.
5. Target
24 points
- A comprehensive job analysis is included and well developed. The job analysis covers several relevant job requirements, related candidate capabilities, and other essentials. Analysis clearly ties to the needs assessment information.
4. Acceptable
20.88 points
- A detailed job analysis is included and is thorough and complete. The job analysis covers relevant job requirements, related candidate capabilities, and other essentials. Analysis ties to the needs assessment information.
3. Approaching
18.96 points
- A job analysis is included and complete but minimally covers relevant job requirements, related candidate capabilities, and other essentials. Analysis somewhat ties to the needs assessment information.
2. Insufficient
17.76 points
- A job analysis is included but is incomplete or lacks detail.
1. Unsatisfactory
0 points
- A job analysis is not included.
Job Description
Criteria Description
- Paper includes job description with details of corporate research to determine necessary knowledge, skills, abilities, and other characteristics to incorporate in the job description.
5. Target
36 points
- A job description is included and provides details of corporate research conducted during analysis. A thorough job analysis is conducted to determine necessary knowledge, skills, abilities, and other characteristics to incorporate in the job description. The job description is clear and well developed to appeal to potential candidates.
4. Acceptable
31.32 points
- A job description is included and provides details of corporate research conducted during analysis. A thorough job analysis is conducted to determine necessary knowledge, skills, abilities, and other characteristics to incorporate in the job description.
3. Approaching
28.44 points
- Job description is included. A job analysis is conducted to determine necessary knowledge, skills, abilities, and other characteristics to incorporate in the job description.
2. Insufficient
26.64 points
- Job description is incomplete or lacks detail.
1. Unsatisfactory
0 points
- Job description is not included.
Layout
Criteria Description
- Argument Logic and Construction
5. Target
24 points
- The job description layout is visually pleasing and contributes to the overall message with appropriate use of headings, subheadings, and white space. Text is appropriate in length for the target audience and to the point. The background and colors enhance the readability of the text.
4. Acceptable
20.88 points
- The job description layout background and text complement each other and enable the content to be easily read. The fonts are easy to read and point size varies appropriately for headings and text.
3. Approaching
18.96 points
- The job description uses horizontal and vertical white space appropriately. Sometimes the fonts are easy to read, but in a few places the use of fonts, italics, bold, long paragraphs, color, or busy background detracts and does not enhance readability.
2. Insufficient
17.76 points
- The job description layout shows some structure but appears cluttered and busy or distracting with large gaps of white space or a distracting background. Overall readability is difficult due to lengthy paragraphs, too many different fonts, dark or busy background, overuse of bold, or lack of appropriate indentations of text.
1. Unsatisfactory
0 points
- The job description layout is cluttered, confusing, and does not use spacing, headings, and subheadings to enhance the readability. The text is extremely difficult to read with long blocks of text, small point size for fonts, and inappropriate contrasting colors. Poor use of headings, subheadings, indentations, or bold formatting is evident.
Mechanics of Writing
Criteria Description
- Includes spelling, capitalization, punctuation, grammar, language use, sentence structure, etc.
5. Target
6 points
- No mechanical errors are present. Skilled control of language choice and sentence structure are used throughout.
4. Acceptable
5.22 points
- Few mechanical errors are present. Suitable language choice and sentence structure are used.
3. Approaching
4.74 points
- Occasional mechanical errors are present. Language choice is generally appropriate. Varied sentence structure is attempted.
2. Insufficient
4.44 points
- Frequent and repetitive mechanical errors are present. Inconsistencies in language choice or sentence structure are recurrent.
1. Unsatisfactory
0 points
- Errors in grammar or syntax are pervasive and impede meaning. Incorrect language choice or sentence structure errors are found throughout.
Format/Documentation
Criteria Description
- Uses appropriate style, such as APA, MLA, etc., for college, subject, and level; documents sources using citations, footnotes, references, bibliography, etc., appropriate to assignment and discipline.
5. Target
6 points
- No errors in formatting or documentation are present. Selectivity in the use of direct quotations and synthesis of sources is demonstrated.
4. Acceptable
5.22 points
- Appropriate format and documentation are used with only minor errors.
3. Approaching
4.74 points
- Appropriate format and documentation are used, although there are some obvious errors.
2. Insufficient
4.44 points
- Appropriate format is attempted, but some elements are missing. Frequent errors in documentation of sources are evident.
1. Unsatisfactory
0 points
- Appropriate format is not used. No documentation of sources is provided.

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